At Ambika Holidays, we strive to provide our customers with flexibility and clarity in the event they need to cancel or modify their travel plans. Please review our cancellation policy carefully.
1. Cancellation by the Customer:
In the event of cancellation of tour / travel services due to any
avoidable / unavoidable reason/s we must be notified of the same in
writing. Cancellation charges will be effective from the date we receive
advice in writing, and cancellation charges would be as Follows
- Cancellations before 30 days prior to departure: 25% cancellation charges will be applicable
- Cancellations before 15 days prior to departure: 50% cancellation charges will be applicable
- Cancellations before 10 days prior to departure: 100% cancellation charges will be applicable
- No refund in case of no show
- Note: Written cancellation will accept on all working days, except Sunday and National holidays, any cancellation sent on Sunday’s or national holidays will be considered on next working day.
- For the X-mas and New Year period, Diwali, Dusserhra, Long weekend the payment is non-refundable.
If the customer does not show up at the scheduled time and place, the full cost of the booking will be charged, and no refund will be provided.
- In the unlikely event that we must cancel a trip due to unforeseen circumstances (natural disasters, political unrest, etc.), we will:
- Offer an alternative date or tour package of the same value, or
- Provide a full refund of the booking amount.
- More than 30 days before the trip: Modifications to your booking are allowed without any additional fee, subject to availability.
- Less than 30 days before the trip: Modifications are subject to a 10% change fee and availability.
Ambika Holidays shall not be liable for cancellations or modifications due to circumstances beyond our control, including but not limited to natural disasters, pandemics, governmental actions, or other unforeseeable events. In such cases, any refund or rescheduling will be subject to our discretion.
6. Refund Process:
- All refunds, when applicable, will be processed within 15 business days after confirmation.
- Refunds will be credited back to the original method of payment.
We highly recommend that customers purchase travel insurance to cover any unforeseen cancellations, delays, or other travel-related issues.
For any questions or further clarifications, please contact us at +91 9717905980.